As a leader in the development and evolution of the NCIHC Code of Ethics and Standards of Practice and a certified interpreter, Professor Therese Mirande reviews core concepts and provides examples to encourage critical thinking skills for the implementation of the four traditional roles of a professional medical interpreter.

In this interview, Dr. Maryam Rahimi describes the role of an internal medicine physician, common chronic conditions encountered in outpatient clinical settings (diabetes, hypertension and heart disease) and practical tips for interpreters.

Interpreters can improve facilitation of communication for medical histories by understanding providers’ goals, communication styles, and different types of histories. Concepts presented include the S.O.A.P. process, pain assessment, the 5 components of a medical history, communication techniques and styles, and patient reactions.

This video explores ways in which health disparities in the United States can be minimized through adequate language accommodation mandates and practices.

As a professional nurse and medical interpreter, the guest for this interview describes results of research exploring vicarious trauma experienced by interpreters working with refugees. Concepts are applicable to interpreters working with refugees in any country.

This interview provides an overview of technology that is currently available in the medical interpreting industry for service provision and assignment scheduling, including suggestions for best practices.

Through a conversation about the historic Willie Ramirez malpractice case study, interpreters and healthcare providers can learn about ways to improve communication and cultural competency.

This video explores an emerging, research-based model for patient navigators, by training medical interpreters using a specialized curriculum.

This interview explores topics related to providing adequate healthcare services to Deaf patients, including an explanation ASL certification and a comparison of live versus video remote interpreters.