bulletInterpreting Language List

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Our interpreting services have been designed with two specific customer goals in mind: client confidentiality and clinical safety. Over 100 languages, both common and hard-to-find, are available to meet the needs of inpatient, outpatient and community facilities:

  • Coordination for scheduled and same day appointments 24 hours a day/365 days a year
  • One number to call for all languages
  • Available at the clinical setting, at the patient's home or by phone
  • Free assistance to determine the patient's language

In the absence of any national or state certification process for medical interpreters, we are committed to raising the bar of professional interpreting standards. We assure quality by:

  • Interviewing each interpreter applicant.
  • Assessing each applicant's language and interpreting skill.
  • Orienting and training each interpreter.
  • Offering continuing education opportunities for medical interpreters.
  • Promoting the Code of Ethics for Medical Interpreters established by the National Council of Interpreting in Healthcare.
  • Assuring client confidentiality.

To request rates or for more information, contact Eva Tierrablanca, Interpreting Resource Manager.
 

"I would like to let you know what great assistance [the interpreter was] during the recent office visit.  A significant language barrier such as exists between myself, my staff and [the patient] can make it almost impossible to provide appropriate medical care, but an individual with such excellent bilingual skills as [the interpreter's] can make it much more effective."

Gregory M., MD
Private Practice

bulletClick here to read "Communicating with People Who are Deaf or Hard of Hearing in Hospital Settings."

bulletNCIHC Code of Ethics

bulletNCIHC Standards of Practice

"Improving access to healthcare, education and social services through comprehensive language and culture solutions."

©2011 Voices For Health, Inc.  2851 Michigan Street NE | Suite 104 | Grand Rapids, MI 49506
Phone: 616-233-6505 E-mail: info@voicesforhealth.com

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