"[The instructor] did an excellent job and was available for help.  Her patience and knowledge is greatly appreciated."

Participant Evaluation
Grand Valley State University Kirkhoff School of Nursing

bulletClick here to link to "How to Learn a Foreign Language."

bulletClick here to read "Cultural Competence and Health Care Disparities: Key Perspectives and Trends."

The programs listed below can be taught as staff inservices or at professional meetings. For any topic, the curriculum can be tailored to the needs of the participants.  Our instructors are energetic, fun and experienced.

Language Programs

  • "Spanish Language & Culture for Healthcare Providers" Level 1
    A 10-week course introducing basic grammar, medical terminology and conversation skills. Click here for more details.
  • "Spanish Language & Culture for Healthcare Providers" Level 2
    A 10-week course building on concepts taught in Level 1. Click here for more details.
  • "Spanish Language & Culture for Healthcare Providers" Level 3
    A 5-week course reviewing concepts taught in Levels 1 & 2, emphasizing conversational skills. Click here for more details.
  • "Spanish Language & Culture for Corrections Workers" Level 1
    A 10-week course introducing basic grammar, corrections terminology and conversation skills.
  • "Basic Functional Spanish for Healthcare Providers"
    A 4-hour seminar introducing medical terminology, speaking skills and script building.
  • "Basic Functional Spanish for Dental Providers"
    A 4-hour seminar introducing dental terminology, speaking skills and script building.

Programs for Healthcare Providers

  • Bosnian Culture
    An introduction to social and cultural issues impacting health care access and delivery.
  • The Culture of Migrant Farm Workers: Issues Impacting Health
    An introduction to social and cultural issues impacting health care access and delivery.
  • Effective Utilization of Medical Interpreters
    Recommendations to facilitate communication between providers and LEP patients.
  • Hispanic Culture
    An introduction to social and cultural issues impacting health care access and delivery.
  • The Immigrant Experience:  An Introduction for Healthcare Providers
    Issues common to different groups and practical solutions for improving services.
  • Language Accommodation in Healthcare:  Mandates & Regulations
    Interpreting and translation requirements of HIPAA, JCAHO, Title VI, ADA, etc.
  • Literacy Issues with LEP Patients
    Reading, writing and learning challenges and recommendations for improving services.
  • Migrant Camp Visits: Preparation & Safety for Outreach Workers
    Recommendations and resources for providing health care services to farmworkers.

Programs for Medical Interpreters

  • Skill Building for Medical Interpreters
    A foundation in interpreter roles, professional ethics and techniques.
  • An Introduction to Mental Health Interpreting
    An interactive workshop applying the role of a professional medical interpreter to the mental health context.
  • Continuing Education Topics
    A variety of topics (e.g., Medical Assessment, Physical Therapy, Surgery) are available to provide interpreters with knowledge about diverse practice areas and specialized medical terminology.

To request rates or for more information, contact Michelle Scott, Education Program Coordinator.
 

"Improving access to healthcare, education and social services through comprehensive language and culture solutions."

©2011 Voices For Health, Inc.  2851 Michigan Street NE | Suite 104 | Grand Rapids, MI 49506
Phone: 616-233-6505 E-mail: info@voicesforhealth.com

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